Home Care
Empowering Independence within Your Own Home
Home Care Services
Supporting Independent Living
At Hi Flyers Home Care, we understand that maintaining independence and quality of life is paramount for you and your loved ones. Our compassionate and professional team is dedicated to providing exceptional home care services tailored to meet your individual needs.
Whether you require assistance with mobility, medication management, or help with daily tasks, Hi Flyers Home Care is here to support you every step of the way. We strive to create a nurturing and safe environment where you can thrive in the comfort of your own home.
Our commitment to excellence ensures that you receive personalized care that respects your dignity and promotes your well-being. With Hi Flyers Home Care, you’re not just receiving a service; you’re joining a family that cares deeply about your health and happiness.
Need Emergency Support?
Call us on 01772 200020 (Option 3) Office Hours: Monday to Friday, 8am to 4pm. Oncall services are available out of hours.
Personalized Care for Your Loved Ones.
Our Carers are Fully Vetted and Trained
Committed to providing the best levels of care
Criminal Records Checked (DBS)
We undertake strict vetting with the DBS, police, and past employers to ensure staff are safe to undertake care work.
Full Training Provided
Our in-house training covers a range of topics, including moving and handling, safeguarding & First Aid.
What Services Can A Carer Do?
Our care staff are trained to provide a wide range of services including:
Personal Care: This can include things like helping you to bathe, get dressed, toilet and continence care, and assisting you in matters of personal hygiene, such as shaving or applying makeup.
Household Chores: Household chores can include tasks like vacuuming, doing the laundry, cleaning, and other time-consuming activities which less mobile people may need assistance with.
Meal Preparation: Healthy, nutritious and tasty meals can play a key role in enjoying a better quality of life. You might ask your carer to cook a full meal for or just prepare a light bite for you to eat when you’re ready.
Running Errands: Our friendly carers are on hand to collect your shopping, pick up your prescriptions or take you to appointments.
Managing Medication: If you are living with a medical condition, you may need gentle reminders so that you don’t forget to take medication or assistance to administer creams, tablets or lotions.
Companionship: One of the responsibilities of a live-in carer will be to ensure you’re not left feeling isolated or unsupported. Companionship might mean sitting down for a cup of tea while you watch a quiz show together, or getting a bit more adventurous and heading out for a day trip somewhere.
Mobility Assistance: You may need help accessing certain parts of your home, and support with strenuous activities like getting out of bed. A live-in carer will provide safe and effective mobility assistance.
Complex Care: If you have a more complex health condition where you need clinical interventions, you may require nurse-led care. Our team can support you with finding the a registered nurse.
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Whats your complaints policy?
We take all complaints seriously and are committed to resolving them fairly and promptly. For more information on our complaints policy, please [link] or call us at 01772 200 020.
We are committed to providing high-quality care and value your feedback. You can find a detailed outline of our complaints policy [link].
Whats your safeguarding policy?
The safety and wellbeing of our clients is our top priority. We have a robust safeguarding policy in place to ensure all clients are protected from abuse and neglect. You can find more information by contacting us at 01772 200 020.
We are committed to protecting vulnerable adults. Our comprehensive safeguarding policy outlines clear procedures for reporting and responding to any concerns.
How much does home care cost?
Is there any financial support available?
Yes, Financial support is available through your local council.
For those living in Lancashire, Lancashire County Council has a dedicated team who can review your requirements and provide any eligible funding. Users may also be able to get support with making adaptions to their homes. For further information call Lancashire County Councils Adult Social Care Team on 0300 123 6720 or alternatively visit https://www.lancashire.gov.uk/health-and-social-care/adult-social-care/getting-our-support/
Are you regulated?
Yes, we are fully registered and compliant with the Quality Care Commission.
